Shipping & Returns
Thank you for shopping with Girlee. This Shipping Policy explains how we handle shipping, delivery timelines, costs, and related questions when you place an order through www.girlee.lk
Order Processing
- ll orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive another notification once your order has been shipped
Domestic Shipping (Sri Lanka)
- Delivery Time: 2–5 business days after dispatch depending on your location.
- Delivery Charges: Flat rate of LKR 350 for all orders under LKR 5,000.
Free shipping on orders above LKR 5,000. - We deliver to all areas within Sri Lanka via trusted courier services (e.g., Domex, Aramex, or local partners).
International Shipping
- We currently do not offer international shipping. (Or say: We offer international shipping to selected countries. Rates and timelines will be calculated at checkout.)
Delivery Tracking
- Once your order has shipped, you will receive an email or SMS with your tracking number and a link to track your package.
- If you don’t receive tracking info within 4 days of placing your order, please contact us at hello@girlee.lk or 0777847417.
Delivery Issues
- Delays: Delivery delays may occur due to high order volume, courier delays, or unforeseen circumstances.
- Delays: Delivery delays may occur due to high order volume, courier delays, or unforeseen circumstances.
- Address Errors: Please double-check your shipping details. Girlee is not responsible for orders shipped to incorrectly provided addresses.
- Failed Deliveries: If the courier is unable to deliver after multiple attempts, the package may be returned to us. You may be responsible for re-shipping fees.
Pre-orders and Back orders
- Items listed as pre-orders will ship on or after the estimated release date.
- Orders containing both pre-order and in-stock items may be held until all items are available.
- In-Store Pickup or Click & Collect Not available at this time. We currently offer only courier-based deliver.
In-Store Pickup or Click & Collect
- Not available at this time. We currently offer only courier-based delivery.
Contact Us
If you have any questions regarding your order or delivery
Girlee Clothing
📧 hello@girlee.lk
📞 0777847417